Return Policy

At Paradise Sealing, we want you to be completely satisfied with your purchase.
If you are not, we’re here to help.

Please review our Return & Refund Policy below for details.

 

1. Eligibility for Returns

 

• Returns are accepted within 15 days of the delivery date.

 

• Items must be unused, in their original packaging, and in the same condition as received.

 

• Proof of purchase is required to process your return.

 

2. Restocking Fee • A 25% restocking fee will apply to all returned items.

 

• Shipping fees are non-refundable.

 

📍 Special Offer: If you choose to drop off the item directly to our location in Waterdown, Ontario, the restocking fee will be waived. Please contact us to arrange a drop-off time.

 

3. Non-Returnable Items

 

• Sale items or gift cards cannot be returned.

 

• Custom orders or products marked as “Final Sale” are not eligible for returns.

 

4. How to Initiate a Return

 

1. Email us at info@paradisesealing.ca with your order number and reason for the return.

 

2. We will provide you with instructions for shipping or drop-off.

 

3. Once we receive and inspect the item, we will process your refund minus the restocking fee (if applicable). 5. Refunds

 

• Approved refunds will be issued to the original payment method within 7–10 business days.

 

• Shipping fees are non-refundable.

 

6. Damaged or Incorrect Items If you receive a damaged or incorrect item, please contact us within 7 days of delivery with photos and details.

 

We will arrange for a replacement or refund at no extra cost.

 

7. Contact Us For any questions regarding returns or refunds, please contact us:

 

📧 Email: info@paradisesealing.ca

📞 Phone: (647) 326-4995

 

Thank you for shopping with Paradise Sealing! We appreciate your business and strive to ensure your satisfaction